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Memory lets Connie remember your stable preferences and habits across chats, so you don’t have to repeat them. For example, if you keep asking for short answers or always keep new workflows as drafts, Connie notes that and follows it next time. You can see everything Connie remembers about you, and change or delete any of it. Where: Settings → AI & memory · https://connie.ai/<workspace-id>/settings?tab=intelligence

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How Connie learns

  • As you chat, Connie picks out lasting preferences and working habits from your own messages and saves them as short notes. This happens in the background after you’ve sent a few messages.
  • Connie uses and learns personal memories only in your private chats: chats you started and haven’t shared. In a chat shared with teammates, your personal memories aren’t used, and nothing new is learned about you.
  • Each person’s memories are private to them in that workspace. Teammates can’t see or use yours, and you don’t see theirs.
  • Memory only shapes how Connie works with you. It never gives Connie permission to run a tool, use an account or skip an approval.

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See what Connie remembers

1

Open AI & memory

Open Settings (see Navigating Connie), then click AI & memory under Workspace.
2

Browse the Memories list

Each memory shows its text and details:
  • A category: Identity, Preference, Project fact, Relationship, Constraint or Flow (how you like workflows to be built or run).
  • Personal, and when it was last updated.
  • Added by you if you wrote it, or From a conversation if Connie learned it.
  • Reinforced ×N: how many times Connie has seen the same preference again.
3

Search or sort

Type in Search memory… to filter, or use Sort by: Recently updated, Oldest first, Title A–Z or Most reinforced.

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Add a memory

1

Click Add a memory

The Add memory window opens: “Add a brief description or note to help the assistant personalize responses based on your preferences.”
2

Write the note

Keep it short and specific, for example “I prefer concise answers with no preamble.” Up to 400 characters.
3

Save

Click Add memory (or press ⌘/Ctrl+Enter). You’ll see “Memory added”. New memories are saved in the Preference category; you can change that by editing it.

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Edit or delete a memory

1

Open the memory's menu

Click ⋯ at the right of the memory.
2

Edit

Choose Edit memory, change the text (up to 400 characters) or the category, and click Save. You’ll see “Memory updated”.
3

Or delete

Choose Delete memory. Confirm in Delete this memory? (“The assistant will no longer remember this. This can’t be undone.”) by clicking Delete.

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Delete all your memories

At the bottom of the page, under Delete all my memories, click Delete all memory, then Delete all in Delete all your memories?. This permanently removes everything Connie remembers about you in this workspace. It doesn’t affect anyone else’s memories.

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Turn memory off for the workspace

Workspace owners and admins can switch off memory for everyone.
1

Open AI & memory

Settings → AI & memory.
2

Switch off Memory for this workspace

“When off, the assistant stops learning and using memory for everyone in the workspace.” You’ll see “Memory disabled for the workspace”.
While it’s off, the page shows “Memory is turned off for the whole workspace. Existing memories are kept but not used until it’s turned back on.” Switch it on again to resume.

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Good to know

  • Who can do what: everyone can view, add, edit and delete their own memories. Only owners and admins can turn Memory for this workspace on or off. Others see “Only an admin or owner can change this setting” when they hover the switch.
  • Per workspace: memories belong to you in one workspace. If you’re in several workspaces, each has its own.
  • How many: Connie keeps up to 40 memories per person per workspace. When it learns something new and the list is full, the new memory replaces the least useful one.
  • What’s always used: memories you add or edit yourself are always used. Connie only learns preferences and working habits on its own; facts like your role or company are only used if you add them.
  • Agents don’t use your personal memories. Agents keep their own memory.
  • Credits: learning new memories uses a small amount of credits. It shows in Settings → Logs as “Extracted memories”. See Credits.
  • What you tell Connie in the current chat always wins over a saved memory.

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Troubleshooting

Why: memory may be off for the workspace, you’re in a shared chat, or you haven’t sent enough messages yet for Connie to pick it up. Fix: check Settings → AI & memory. Use a private chat, or add the preference yourself with Add a memory.
Why: a saved memory is wrong or no longer true. Fix: find it with Search memory… and use Edit memory or Delete memory. To start over, use Delete all memory.
Why: some older notes Connie saved on its own are listed but not used. Fix: open it with Edit memory and click Save. Memories you’ve edited are always used.
Why: only workspace owners and admins can change it. Fix: ask an owner or admin. See Members and roles.
Why: the change didn’t save. Fix: reload the page and try again.
Why: memories are personal. Each person only sees and uses their own. Fix: nothing is wrong. Each person can add their own preferences.