> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Skills

> Reusable playbooks that teach Connie how to do a task your way — run them with a slash command or let Connie pick them automatically.

A **skill** is a saved set of instructions — a playbook — that Connie follows when you ask for that task. For example, the **Inbox triage** skill tells Connie how to sort unread conversations into Reply now, Snooze and Archive, and the **Draft a reply** skill writes a reply as a draft in your voice without sending it. Instead of explaining the same process every time, you type `/` and the skill's name, or just ask and Connie picks the right skill on its own.

Skills can also bundle reference files (a pricing sheet, a tone guide, example emails) and list the [tools](/tools/overview) they need.

**Where:** left sidebar → **Skills** · `https://connie.ai/<workspace-id>/skills`

## Built-in skills and My Skills

| | **Built-in** | **My Skills** |
| - | - | - |
| Made by | The Connie team | People in your workspace |
| Can you edit it? | No — tagged **System · read-only**. **Duplicate** it to make your own version. | Yes |
| Who can use it | Every workspace | Everyone in your workspace |
| Share a public link | No | Yes |
| Delete | No | Yes |

Built-in skills cover sales, marketing, research and admin tasks, such as **Find leads**, **Enrich a record**, **Call brief**, **Daily brief**, **Chase follow-ups**, **Log an activity** and **New automation**. Many only research and report — their descriptions say so ("never contacts anyone", "never sends").

## Browse skills

<Steps>
  <Step title="Open Skills">
    Left sidebar → **Skills**.
  </Step>

  <Step title="Search or filter">
    Type in **Search skills**, or click a tab: **All** (with a count), **My Skills**, **Built-in**, or a category — **Sales**, **Marketing**, **Communication**, **Analysis**, **Outreach**, **Research**, **CRM**, **Support**, **General**.
  </Step>

  <Step title="Open a skill">
    Each card shows the skill's name, description, author, icons for the tools it uses, and a download count. Click a card to open the skill.
  </Step>
</Steps>

A skill's page shows its name, description and author, the tools it uses, and its files (**SKILL.md**, which holds the instructions, plus any extra files). On the right:

* **Test this skill** — opens a new chat with the skill ready to run.
* **Copy prompt for** — copies the skill as a prompt for another AI app (ChatGPT, Claude, Slack and more), and opens that app when it can.

At the top: **Edit**, **Duplicate** and **Share** for your workspace's skills, or only **Duplicate** for built-in ones.

## Run a skill in chat

<Steps>
  <Step title="Start a message with /">
    In [Chat](/chat/overview), type `/` at the start of an empty message. A list of matching skills appears — your workspace's skills first, then built-in ones.
  </Step>

  <Step title="Pick a skill">
    Keep typing to narrow the list, then pick one. You can also type the whole command yourself — a skill named Email Triage, for example, runs with `/email-triage`.
  </Step>

  <Step title="Add your request">
    After the command, add any details — for example `/email-triage only today's unread emails` — and send.
  </Step>
</Steps>

Connie loads the skill's full instructions and the tools it uses, then follows them.

The chat home also shows a **Skills** strip with suggestions.

## Let Connie pick a skill automatically

Each skill has a setting, **When can Connie use it?**:

* **Auto** — "Command + auto-discovery when relevant". Connie compares your request with the skill's **Description**, and loads the skill on its own when it fits. You can still run it with its `/command`.
* **Command only** — the skill runs only when you type its `/command`.

New skills start as **Auto**. For Auto to work well, write a specific description that says *when* to use the skill — see [Create and share skills](/skills/create-and-share).

## Other places to use skills

* **Workflows:** in a workflow's AI agent step, you can insert skills into the task prompt. See [Build a workflow](/automations/workflows/build).
* **Tool pages:** a tool's **Skills** tab lists skills that use it. Click the save icon on a built-in skill to copy it into your workspace ("Saved to My Skills"). See [Tools](/tools/overview).
* **Other AI apps:** **Copy prompt for** on a skill's page, or **Use in** on a tool page, hands the skill to Claude, ChatGPT and others as a prompt.

## Good to know

* Skills never skip approvals. If a skill uses a tool that needs approval, Connie still asks. See [Tool permissions](/tools/permissions).
* Skills don't have their own price. The chat and any tools the skill uses are charged in [credits](/billing/credits) as usual.
* Every member of the workspace can use, create, edit and delete the workspace's skills. There's no admin-only setting for skills.
* To change a built-in skill, **Duplicate** it and edit the copy.

## Troubleshooting

<AccordionGroup>
  <Accordion title="Connie doesn't use my skill unless I type the command">
    **Why:** the skill is set to **Command only**, or its description is too vague to match your request. **Fix:** open the skill → **Edit** → set **When can Connie use it?** to **Auto**, and write a description that says exactly when to use it. Or run it with its `/command`.
  </Accordion>

  <Accordion title="I can't edit a built-in skill">
    **Why:** built-in skills are read-only (**System · read-only**). **Fix:** click **Duplicate**, then edit your copy.
  </Accordion>

  <Accordion title="My skill doesn't appear when I type /">
    **Why:** the list only opens when `/` is the first character of an empty message, and shows a few matches at a time. **Fix:** clear the message box, type `/` and more of the skill's name. Or type the full command, for example `/email-triage your request`. For your own skills, the command is shown in the **Command** field when you click **Edit**.
  </Accordion>

  <Accordion title="A skill link opens nothing">
    **Why:** the skill was deleted. Deleting is permanent. **Fix:** ask whoever shared the link, or recreate the skill.
  </Accordion>

  <Accordion title="Connie asked for approval while running a skill">
    **Why:** skills don't bypass tool permissions. **Fix:** approve the card, or ask an admin to change the tool's [permission](/tools/permissions).
  </Accordion>
</AccordionGroup>

## Related

* [Create and share skills](/skills/create-and-share) — write your own skills, add files, share them
* [Chat](/chat/overview) — where you run skills
* [Tools](/tools/overview) — the tools skills use
* [Tool permissions](/tools/permissions) — approvals still apply inside skills


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