> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Scheduled tasks

> Have Connie repeat an instruction in a chat on a schedule, such as a Monday-morning pipeline summary, and pause, edit or delete it later.

A **scheduled task** is an instruction that Connie re-runs inside one chat on a timetable. For example: "Every Monday at 9:00, summarise last week's new deals" or "Every 2 hours, check for replies from my top 20 leads". Each time it runs, Connie answers in that chat as a new message, just as if you had typed the instruction yourself.

**Where:** left sidebar → **Automations** → **Scheduled tasks** tab · `https://connie.ai/<workspace-id>/automations?type=schedule`. Each task also lives in its chat: open the chat, then click the **Chat details** icon in the chat header and look under **Scheduled**.

## Is a scheduled task the right tool?

* **Scheduled task:** you want Connie to *think and report* on a schedule, and you'll read the answer in a chat.
* **[Workflow](/automations/workflows/build) with a Schedule trigger:** you want a fixed set of steps to run on a schedule, write results into Records, or send emails and messages at scale.
* **[Agent](/automations/agents) with a Schedule trigger:** you want a dedicated AI worker with its own instructions, tools, rules and memory to own a job.

## Create a scheduled task

There are three ways. Pick one.

<Tabs>
  <Tab title="From a chat (form)">
    <Steps>
      <Step title="Open the chat">
        Open the chat where you want the answers to appear. Send at least one message first if it's a new chat.
      </Step>

      <Step title="Open Chat details">
        Click the **Chat details** icon in the chat header. Under **Scheduled**, click **+** (**Add scheduled task**). The **Schedule Task** form opens.
      </Step>

      <Step title="Fill in the task">
        * **Task name** (up to 160 characters)
        * **Task instructions**: what Connie should do each time, written as you would type it in chat (up to 20,000 characters)
        * **Repeat**: **Daily**, **Weekly** or **Interval**
        * **Time** (Daily and Weekly), **Days** (Weekly), or **Every (minutes)** (Interval, 5 to 10,080 minutes, which is one week)
        * **Timezone**: defaults to your browser's timezone
      </Step>

      <Step title="Click Create task">
        A task you create with the form starts **Active** straight away.
      </Step>
    </Steps>
  </Tab>

  <Tab title="Ask Connie">
    <Steps>
      <Step title="Ask in any chat">
        Type something like "Every weekday at 8:30, list today's meetings and what I should prepare for each." Connie shows you the plan first.
      </Step>

      <Step title="Turn it on">
        A task Connie creates for you is saved **Paused**, so nothing runs until you say so. Click **Resume** on it (in **Chat details → Scheduled**, or in the row's **⋯** menu on **Automations → Scheduled tasks**), or ask Connie to turn it on.
      </Step>
    </Steps>
  </Tab>

  <Tab title="From Automations">
    <Steps>
      <Step title="Click New">
        Go to **Automations** and click **New → New scheduled task** (or **New scheduled task** on the empty **Scheduled tasks** tab).
      </Step>

      <Step title="Finish the sentence">
        A new chat opens with "Create a scheduled task." already typed. Add what you want and when, then send. Connie saves the task **Paused**: click **Resume** to turn it on.
      </Step>
    </Steps>
  </Tab>
</Tabs>

<Tip>
  Write the instructions so they make sense on their own, without the earlier chat. Say what to look at, the time window ("since the last run", "in the last 7 days") and the format you want back.
</Tip>

## See and manage your scheduled tasks

On **Automations → Scheduled tasks** you see the tasks **you** created, across all your chats. The **Trigger** column shows the schedule, for example "Every day at 09:00 · Europe/London" or "Every 2 hours · UTC". The **Runs** column always shows "—" for scheduled tasks.

**Status:**

| Status | Meaning |
| - | - |
| **Active** | Scheduled to run automatically |
| **Running** | Running now; its answer will be posted in the chat |
| **Needs approval** | The run is waiting for you to approve an action |
| **Paused** | Future automatic runs are stopped |

Click a row to open its chat with the task's details. Use the row's **⋯** menu for:

* **Run now**: runs it once immediately ("Running now. Its answer will be posted in the chat."). Works even when the task is paused, and doesn't change the schedule.
* **Pause** / **Resume**: stops or restarts automatic runs ("Schedule paused" / "Schedule resumed").
* **Delete**: asks `Delete "[task name]"?` — "This scheduled task will stop running and be removed from its chat. This cannot be undone."

## Edit a scheduled task

<Steps>
  <Step title="Open the task">
    Click the task's row on **Automations → Scheduled tasks**, or open its chat and click it under **Chat details → Scheduled**.
  </Step>

  <Step title="Change the instructions or schedule">
    Edit the **Instructions** text directly and click **Save changes**. To change the name, repeat, time or timezone, click **Edit**, make your changes, then click **Save changes**.
  </Step>
</Steps>

The details also show the next run ("Next run …") or "Automatic runs paused". Each pause, resume, edit and delete adds a short line to the chat so everyone in it can see what changed.

## What a run looks like

Each run appears in the chat as a new turn titled `Scheduled run of "[task name]"` (or `Ran "[task name]" now` for **Run now**), followed by Connie's answer. Runs happen in Connie's cloud, so your computer doesn't need to be on.

* Connie doesn't email or notify you when a run finishes. Open the chat to read the answer.
* If your instructions ask Connie to do something that needs approval, such as sending an email, the run pauses and the task shows **Needs approval**. See [Approvals in a scheduled run](#approvals-in-a-scheduled-run).

## Approvals in a scheduled run

A scheduled run happens without you watching, so an action that needs approval waits for you:

* The task shows **Needs approval** ("Waiting for approval before it can continue.").
* Only you, the task's owner, get the notification.
* Open the chat (click the row) and answer the approval card. See [Approvals in chat](/chat/approvals) for the buttons.
* The approval has a deadline (24 hours by default). The card shows how long is left ("expires in …"). If nobody answers in time, the action isn't carried out and that run ends: "This request expired before you answered. Nothing was changed."

To avoid waiting, an owner or admin can set the tool to **Always allow** in [Tool permissions](/tools/permissions).

## Good to know

* **Who can schedule:** workspace owners, admins and members. Guests can't.
* **Chat access:** you need edit access to the chat. On a chat shared with you as view-only you can see, pause or remove a task, but not create one, resume it or use **Run now**.
* **Not in Agent chats:** you can't add a scheduled task to an Agent's conversation. Use an Agent **Schedule** trigger instead (see [Agents](/automations/agents)).
* **You only see your own tasks** on the Automations page, up to 100.
* **Schedules:** daily, weekly (pick days), or every 5 to 10,080 minutes. No monthly or one-off schedules. Default time 09:00.
* **No overlap:** if the previous run is still going when the next one is due, the next one is skipped.
* **No catch-up:** a run that couldn't start at its time isn't made up later.
* **Runs as you:** each run uses your access and your connected accounts.
* **Credits:** each run is billed like a normal chat message, for AI usage plus any paid tools it uses. Frequent schedules add up: a task every 5 minutes runs 288 times a day. See [Credits](/billing/credits).

## Troubleshooting

<AccordionGroup>
  <Accordion title="A task Connie made never ran">
    **Why:** tasks Connie creates are saved **Paused**. **Fix:** click **⋯ → Resume** on **Automations → Scheduled tasks**, or **Resume** in the chat's **Scheduled** panel.
  </Accordion>

  <Accordion title="My task is paused and I didn't pause it">
    **Why:** Connie pauses a task when it can't run it. Hover the status to see why, for example "The task owner no longer has chat access. Restore access before resuming." or "Chat admission needs attention (HTTP …). Open the chat, resolve access or credits, then resume." **Fix:** restore chat access or [add credits](/billing/top-ups), then click **Resume**.
  </Accordion>

  <Accordion title="A run was skipped">
    **Why:** the previous run was still going, or the task was paused at that time. **Fix:** use a longer interval or a simpler instruction. Use **Run now** for a one-off run.
  </Accordion>

  <Accordion title="The task shows 'Needs approval' for a long time">
    **Why:** an action in the run is waiting for you. **Fix:** click the row to open the chat and approve or reject the card. If the deadline passed, that run ended without doing the action; use **Run now** to try again.
  </Accordion>

  <Accordion title="The task ran but nobody got an email">
    **Why:** a scheduled task only posts its answer in the chat. **Fix:** read it in the chat. To email results on a schedule, include an explicit send step in the instructions (it may need approval), or build a [workflow](/automations/workflows/build) instead.
  </Accordion>

  <Accordion title="This chat was shared with you to view. Ask its owner for edit access to schedule work in it.">
    **Why:** you have view-only access to the chat. **Fix:** ask the chat's owner for edit access, or create the task in your own chat.
  </Accordion>

  <Accordion title="This chat is not available for scheduled work.">
    **Why:** the chat belongs to an Agent. **Fix:** add a **Schedule** trigger to the Agent instead, or schedule the task in a normal chat.
  </Accordion>

  <Accordion title="Choose an interval between 5 and 10,080 minutes.">
    **Why:** the interval is outside the allowed range. **Fix:** pick a value from 5 minutes up to 10,080 minutes (one week).
  </Accordion>

  <Accordion title="Pick at least one day. / Choose a valid timezone, such as Europe/London.">
    **Why:** a Weekly task has no days selected, or the timezone isn't recognised. **Fix:** select at least one day, and choose the timezone from the list.
  </Accordion>

  <Accordion title="Schedule saved. Waiting for the scheduling service.">
    **Why:** your change is saved, but the scheduler hasn't picked it up yet. **Fix:** wait a minute; it sets itself up automatically.
  </Accordion>

  <Accordion title="The task changed. Refresh it before editing again.">
    **Why:** the task was changed somewhere else while you were editing. **Fix:** refresh the page and make your change again.
  </Accordion>

  <Accordion title="Scheduled chat tasks are not enabled in this environment.">
    **Why:** scheduling is switched off on the server. **Fix:** contact [support@connie.ai](mailto:support@connie.ai).
  </Accordion>

  <Accordion title="I can't find someone else's scheduled task">
    **Why:** the Automations page lists only tasks you created. **Fix:** open the chat the task belongs to and look under **Chat details → Scheduled**, or ask its owner.
  </Accordion>
</AccordionGroup>

## Related

* [Chat overview](/chat/overview): chats, Chat details and what Connie can do
* [Approvals in chat](/chat/approvals): approval cards and their buttons
* [Automations overview](/automations/overview): workflows vs agents vs scheduled tasks
* [Agents](/automations/agents): an AI worker with its own Schedule trigger
* [Triggers](/automations/workflows/triggers): schedule a workflow instead
* [Credits](/billing/credits): what chat usage costs


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