> ## Documentation Index
> Fetch the complete documentation index at: https://docs.connie.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign up and sign in

> Create a Connie account, get past the waitlist, sign in with Google, a password or a magic link, and fix sign-in problems.

You sign up and sign in on the same page. Connie supports three ways in: **Google**, **email and password**, and an **email magic link** (a one-time sign-in link sent to your inbox). New accounts join a short **waitlist** before they can use Connie.

**Where:** `https://connie.ai/login`

## Create an account

<Steps>
  <Step title="Open the sign-in page">
    Go to `https://connie.ai/login`. The page says "Sign in with Google or your work email."
  </Step>

  <Step title="Choose how to sign up">
    * **With Google:** click **Continue with Google** and pick your Google account.
    * **With email:** type your work email in **Enter your work email**, choose a password (at least 6 characters) in **Enter your password**, and click **Continue with email**. If the email isn't registered yet, Connie creates the account for you.
  </Step>

  <Step title="Confirm your email (if asked)">
    If a **Check your inbox** panel opens ("We sent a confirmation link to …"), open the link in that email. The original tab signs you in by itself once you've confirmed. You can also click **I've confirmed — continue**, **Resend email** (available again after 60 seconds), or **Use a different email**.
  </Step>

  <Step title="Wait for approval">
    New accounts land on the waitlist. You'll see "You've been added to the waitlist!" and "We'll email you as soon as you're in." When you're approved you get an email titled "You're in: welcome to Connie", and Connie opens automatically (the page re-checks your status every 30 seconds).
  </Step>

  <Step title="Set up your first workspace">
    After approval, Connie creates your first workspace (called "My Workspace") and opens a short setup card: workspace name and picture, your goals, and how you want to use Connie. Every step has **Skip**. See the [quickstart](/quickstart).
  </Step>
</Steps>

<Tip>
  **Skip the waitlist with an email invite.** If a teammate already uses Connie, ask them to invite your email address from **Settings → Members → Invite members**. Accepting an email invite approves your account straight away. The workspace's shareable **invite link** does *not* skip the waitlist. See [Members and roles](/workspace/members-and-roles).
</Tip>

## Sign in

<Steps>
  <Step title="Go to the sign-in page">
    Open `https://connie.ai` or `https://connie.ai/login`. If you've signed in on this browser before, a **Last used** card shows your previous account. Click it to continue the same way, or click **×** (**Forget this account**) to hide it on a shared computer.
  </Step>

  <Step title="Pick a method">
    * **Google:** **Continue with Google**.
    * **Password:** enter your email and password, then **Continue with email**.
    * **Magic link:** click **Use a magic link instead**, enter your email, then **Send me a magic link**. Open the link from the email **in the same browser**.
  </Step>
</Steps>

Connie opens the workspace you used last. See [Navigating Connie](/navigating-connie).

## Change your name, picture or email

Go to the account chip at the bottom of the left sidebar → **Settings** → **Profile** · `https://connie.ai/<workspace-id>/settings?tab=profile`.

* **Full name** saves when you click away or press Enter ("Profile saved"). It updates your name in every workspace.
* **Profile picture:** hover it and choose **Change avatar** or **Remove avatar**. PNG, JPEG or WebP, up to 2 MB.
* **Email address:** click the edit button → **Change email address** → enter the **New email address** → **Send confirmation**. You may need to confirm the change from both your current and your new email address.

## Sign out

Click the account chip at the bottom of the left sidebar → **Logout** → **Log out**.

## Good to know

* **No password reset.** Connie has no "forgot password" or "change password" option. If you can't remember your password, click **Use a magic link instead** and sign in with a link, or use **Continue with Google**.
* **Google accounts have no password.** If you signed up with Google, always use **Continue with Google** (or a magic link).
* **Sign-in methods:** Google, email + password and magic link only. There is no Microsoft sign-in, SSO/SAML or two-factor setting.
* **Deleting your account isn't available yet.** The **Delete account** button in **Profile** ends at a disabled **Delete permanently** button ("Account deletion is not available yet."). Email [support@connie.ai](mailto:support@connie.ai) if you need your account removed.
* Signing up is free and needs no card. Every new workspace starts on the [Free plan](/billing/plans) with 100 credits.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I signed up but only see 'You've been added to the waitlist!'">
    **Why:** every new account waits for approval. **Fix:** wait for the "You're in: welcome to Connie" email, or ask someone who already uses Connie to invite your email from **Settings → Members → Invite members**. Accepting that invite approves you immediately. You can sign out from the waitlist screen with **Sign out**.
  </Accordion>

  <Accordion title="The invite link says 'Your account is on the waitlist. We'll email you as soon as you're in.'">
    **Why:** the workspace's shareable invite link doesn't skip the waitlist. **Fix:** ask a workspace owner or admin to send an **email** invite to your address instead.
  </Accordion>

  <Accordion title="'Incorrect email or password.'">
    **Why:** the password is wrong, or the account was created with Google and has no password. **Fix:** click **Use a magic link instead**, or use **Continue with Google**. There's no password reset.
  </Accordion>

  <Accordion title="'Password should be at least 6 characters.'">
    **Fix:** choose a password with 6 or more characters.
  </Accordion>

  <Accordion title="'Authentication link may have expired or was opened in a different browser. Please request a new magic link.'">
    **Why:** magic links only work in the browser where you asked for them, and they expire. **Fix:** go back to `https://connie.ai/login` in the browser you'll use and request a new link. Open it there.
  </Accordion>

  <Accordion title="'Email confirmed. Sign in to continue.'">
    **Why:** you opened the confirmation link on another browser or device. **Fix:** go back to the tab where you signed up — it continues on its own — or click **Sign in to continue**.
  </Accordion>

  <Accordion title="'This link has expired or was already used. Get a new one to continue.'">
    **Fix:** click **Get a new link**, or sign in again and Connie sends a fresh link.
  </Accordion>

  <Accordion title="'Wait N seconds before asking for another email.' or 'We can't send email right now. Try Google, or try again later.'">
    **Why:** Connie limits how often it sends sign-in emails. **Fix:** wait the number of seconds shown, or use **Continue with Google**.
  </Accordion>

  <Accordion title="'Too many attempts. Wait a minute and try again.'">
    **Fix:** wait one minute, then try again.
  </Accordion>

  <Accordion title="'Let's get you back to Connie' — signed in, but the workspace won't load">
    **Fix:** click **Try again**. If it keeps happening, click **Sign out and start over** and sign in again. Still stuck? Email [support@connie.ai](mailto:support@connie.ai).
  </Accordion>
</AccordionGroup>

## Related

* [Quickstart](/quickstart) — your first workspace, search and automation
* [Members and roles](/workspace/members-and-roles) — invites, roles and joining a workspace
* [Workspace settings](/workspace/settings) — every Settings tab explained
* [Free trial](/billing/free-trial) — try any plan for 14 days
* [Contact support](/help/contact-support) — how to reach us


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